Several types of goods are exempt from being returned. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Shop 7 - 8 / 39 – 51 David Terrace Woodville Park South Australia 5011 We only replace items if they are defective or damaged. However, if you need to exchange it for the same item because it was not the right size, please send us an email at to organise your return. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Outbound shipping fees from the original order are not refundable. Please do not send your purchase back to the manufacturer or to us without contacting customer service first. To complete your return, we require a receipt or proof of purchase. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria. It must also be in the original packaging with tags still attached. To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange. REFUNDS AND RETURNS POLICY Our policy lasts 30 days.
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